Terms and Conditions

CANCELLATIONS AND RETURN POLICY.

At Darpan creation, we try to be certain you've got the satisfactory experience whilst picking and buying your favourite Indian Ethnic Outfits. Despite our great efforts to hold our buyers glad, there are occasions whilst you would consider the have to return your product for occasions beyond your or our control.

We now have listed the whole thing below about our Cancellation and Refunds policy in order that in case you do decide to cancel your order, or search refunds, you do not face an iota of a hindrance.

PRE-CARGO CANCELLATIONS

Q: can I cancel my order in case I modify my mind after ordering?

A: yes, which you can prefer to cancel all Non-ready to Ship products, provided that performed inside 24 hours of putting it. We will be able to provoke 100% refund of your money and a affirmation of the identical will be sent to you through e-mail, though we'd have adored to have delivered a brand new Ethnic trend declaration to your wardrobe. Please be apprised that in a position To Ship orders aren't eligible for cancellations as they're despatched inside 24 hours of the receipt of order.

Q: Why a "24 Hour" closing date?

A: As quickly as your order is demonstrated, motion is initiated at our finish. The method of identifying, packaging, customizing and logistics begin, and the ordered product usually has already passed via a couple of phases. In case a garment has to be readied, or personalized, the method is already underway.

Q: And what if I cancel after 24 hours of ordering?

A: 1) well, now we have a provision for that too but do consider - orders cancelled post 24 hours of confirmation are dealt with on a case-to-case basis by using our patron Care staff depending on the degree of procedure completion.

2) We provide the refund for all such orders in the form of a reward Card simplest. This card is redeemable on our website inside a stipulated interval from time of issuance.

Three) Please be apprised that it takes a maximum of two trade days, publish the receipt of your cancellation request, for us to cancel your order, and ship you a notification via e mail.

4) In case of refund, we will be able to deduct 10% of the final order price because of Cancellation expenses which involves administration & dealing with bills.

Q: would there be a  prolong at Darpan creation due to the fact of "unforeseen occasions"?

A: We try our exceptional to guarantee that your ordered products are shipped out to you within the promised time, however now and then there are probabilities of prolong in processing due to unavailability of stock, or different unavoidable situations. In this sort of challenge, we can ship you a proper communiqué  requesting you to :

a) be given a reward Card of equivalent price which you can also use to purchase an alternative Ethnic trend assertion

b) opt to obtain money back of your cash.(to know more about Refunds, please click here)

Q: but if I'm unable to find an replacement Ethnic fashion announcement?

A: In such instances we make sure that a entire refund (inclusive of the product price and shipping fees) is initiated on the earliest sans any deductions. We additionally offer compensation through present card or discount coupon relying upon the order price and prolong in communication.

Q: Oops! I "ignored" adding a important detail while putting the order.  Probability of correcting it?

A: No worries. Such circumstances are regularly encountered when consumers disregard to :

1) Update their entire delivery small print;

2) Replace measurement attributes; or

3) Verify or give their consent if required on detailed pending notifications inside the requested time

As coverage, we attempt to attain out to our esteemed patrons by way of their registered e mail deal with. In case of non-receipt of any response, we try to provide them a call. If we don't get a response in 15 days, we predicament a Non-refundable   present. Card towards cancellation of the order .Which the buyers can use to position future orders with us. We share an update on the equal via e mail as well.

Consider, we try and preserve our consumers posted at every stage of their order with us and it relatively helps to have your inputs at the correct time.

Put up cargo RETURNS

Q: I got the order. But there's a drawback. Am I able to return my ordered product?

A: sure that you would be able to. At Darpan creation, we do not feel in making purchasers, but strengthening our loved ones with pleased household contributors. We take stringent measures to deliver trend delight to our consumers globally, in the satisfactory feasible situation however there is normally a possibility that

a. Object(s) may just get damaged during transit; or

b. There is also a manufacturing defect which failed to get noticed in the course of packing; or

c. A mistaken object is shipped out to you with the aid of mistake.

Q: How quickly must I get again to you?

A: Please attain out to us within forty eight hours of receiving the order for reporting any complaints in the case of the product got as damaged, found with manufacturing defect, or another disorders.

Q: In what situations would you no longer receive any returns?

A: Kindly be informed that any product purchased from our ‘Sale’ section is probably not again underneath the Returns policy except if it's an error on behalf in relation to a manufacturing defect or a incorrect object has been shipped out to you by mistake.

We don't accept any returns if the product is dispatched to us after 7 days of receiving the shipment, so please make certain you record the topic to us, and dispatch the product at the earliest after we receive the return request.

Kindly do not dispatch the products before receiving a "Return accepted" confirmation e mail from us, we will be able to not be able to entertain such requests.

Q: What are the steps of returning any object ordered from Darpan construction?

A:#1 - Informing Darpan creation if in case you have any complaints related to the product you have got bought, please ensure that you file it to us within forty eight hours of receiving the product.

#2 - affirmation emails from Darpan creation you're going to acquire an acknowledgement e mail from us on confirming a Return Authorisation, within 2-3 business days. Please do not ship items earlier than you obtain this electronic mail from us. We can be unable to procedure any "items again" without the Return Authorisation Reference.

Please word: In case needed, we would request you for a digital snapshot of the object for our inside evaluate to be equipped to method your request.

#3 - shipping again the objects When delivery back the objects:

1. As can be advised in our return authorization electronic mail, please send the items to us ideally by way of a reputed, registered courier/airmail service handiest to hinder any transit associated issues .

2. Please attempt to be certain that you just maintain all of the packaging fabric alongwith the product. Don't dispose of tags, stickers, etc. Unless you might be definite you wish to have to preserve the product. Presence of usual tags is a ought to to system returns.

Three. Please remember to mark the packaging as "faulty items for Returns" and no longer for sale.

#4 - objects Receipt and Inspection at Darpan construction Warehouse As a coverage, our teams shall examine the products on return and establish the defects/variant as indicated via you.

#5 - Proposed options post receipt of again gadgets put up inspection of back object(s), our patron Care workforce will advise remedial solutions to you on a case to case groundwork -

a. Determining an alternate Ethnic Treasure as a replacement of equal value

b. A present Card to be used later for searching on Darpan creation

c. A refund as determined on a case to case basis

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